Reference

Privacy Policy for Your Account

Sic Bo, Cleocatra, Aviator and wallet actions sit under one Privacy Policy, so you can see how we collect account data, payment records and device signals before you…

DANA wallet recordsOVO payment checksGoPay account matchingQRIS receipt handling
hajar777 Privacy Policy for Your Account
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy questions should reach a person who can check your account record, not a general inbox that leaves you guessing.

Live chat from account screen Open the chat bubble after login and choose privacy or account data as the…
Email privacy contact Send your request from the email attached to your account and include the data…
Wallet receipt follow-up If your question involves a QRIS scan or wallet receipt, attach the time, amount…
ACCOUNT CARE

How We Handle Your Privacy

Privacy controls are built into the account path, from registration fields to payment matching and cookie settings.

Account data we collect

We collect your registered name, contact detail, login record and wallet reference when you create or use an account.

Payment record handling

Wallet data is used to match deposits, check withdrawals and resolve receipt questions.

Cookies and device signals

Cookies help us remember your session, language choice and login state on mobile browser or web view.

Retention and removal

We keep account, payment and support records while they are needed for service, dispute checks and internal controls.

Access and correction

You can ask to see or correct account data through chat or email.

Security checks

Before sensitive data is shown or changed, we may ask for a code, recent login detail or wallet receipt reference.

Privacy Questions for Indonesia Accounts

These answers cover the privacy requests we receive most often about accounts, wallet records, cookies and support contact. They are written for your hajar777 account, so each answer explains the practical step you can take and the account detail we may need before acting.

We collect the account fields you submit, such as name, contact detail and login credentials, plus device and session records. We also store wallet references when you use DANA, OVO, GoPay or QRIS.

We keep wallet records to match deposits, check withdrawals, answer receipt questions and protect account access. The record usually includes rail name, transaction time, status and reference, not full wallet control.

Yes. Contact us through chat or email from the details linked to your account. We may ask for a login check or wallet receipt before changing contact fields, spelling issues or account preferences.

Cookies keep your session active, remember display choices and reduce repeated login checks. You can clear browser cookies on your phone, but doing so may require a fresh login and extra account verification.

We share limited data only when needed to process or verify a transaction, resolve a dispute or meet a valid request. For example, a QRIS receipt check may require the time, amount and reference.

We keep privacy request records long enough to show what you asked, how we verified the account and what action we took. After the purpose ends, we reduce or remove data where practical.

Use live chat from your account or email us from your registered address. Tell us whether you want access, correction or deletion, then complete the ownership check before we change or release data.